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  Public Ticket #1164257
Header (big gap)
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Comments

  • melvin2 started the conversation

    Hello Wpcharming,

    1. I´ve got a problem with the header on the homepage. It seems that there is unnecessary space on the top of the site (take a look to the images). How can I delete the gap?


    2. I want to add a slogan as an image in the header between the logo and the primary menu. Where is it possible?

     

    Attached files:  001.PNG
      002.PNG

  •  201
    David replied

    Hello,

    Sorry for late reply.

    1. Please do the following here : https://wpcharming.ticksy.com/article/4497

    2. Unfortunately we don't support that.  You can open header.php then add it.

    Kind Regards,

    David - WPCharming Team

  • melvin2 replied

    Thanks David!

    The article helped a lot.

    To the second point: I easily added my slogan into the logo.jpg, it works!

    Further I got a problem with the portfolio category. I would like to create a filter for my projects (exactly like it is on the demo site --> take a look to the screenshot). Hope you can help me finding this setting.

    Attached files:  01.PNG

  •  201
    David replied

    Hey Melvin,

    I recommend you see this video, from 6s40 to the end to know how to import our ess grid demo data.

    Kind Regards,

    David - WPCharming Team

  • melvin2 replied

    Hi David,

    I would like to add a gallery to my website like you can see here. I don´t have any option in visual Composer to do that.

  •  201
    David replied

    Hi Melvin,

    Please do the following here : https://wpcharming.ticksy.com/article/6469

    Kind Regards,

    David - WPCharming Team

  •   melvin2 replied privately
  •  201
    David replied

    Gallery is a shortcode of WordPress, it is not exists in Visual Composer.

    https://codex.wordpress.org/The_WordPress_Gallery

    You need to add a Text item, then click "Add Media" to add gallery : http://prntscr.com/f9bkxv

    Hope it helps!

    Kind Regards,

    David - WPCharming Team

  • melvin2 replied

    Problem with the mobile Header


    Hi there, 

    My website is very well optimized, it works brilliant. The only problem is that I can´t use the mobile menu the way I want. I can see the 3 lines on the right site of the Header, but nothing happens if I tap onto.
    Where is the problem?

    Thank you David! 

  •  201
    David replied

    Hi,

    Can you show me your site url and admin login please ? I will take a look.

    Kind Regards,

    David - WPCharming Team

  •   melvin2 replied privately
  •  201
    David replied

    In fact, the mobile menu still work. but the slider is overlap on menu. 

    Could you help me delete the Visual Composer plugin ? I want to reinstall it.

    P/s : You need to delete this plugin via cPanel of FTP.

    Kind Regards,

    David - WPCharming Team

  • melvin2 replied

    Okay. I just delete the plugin. Please reinstall it as fast as possible because I had to switch the Website into maintenance mode.

    Kind Regards,

    Melvin Quirling

  •  201
    David replied

    The problem not by theme or any plugins. It's by you. You added a div close tag, but don't have open tag : http://prntscr.com/fkcz3k

    And that is why the menu couldn't show. Please be careful.

    Now it is showing now : http://prntscr.com/fkczin . Please check again.

    Kind Regards,

    David - WPCharming Team

  • melvin2 replied

    Okay perfect! I optimized all again. Could you recommend me a plugin or a method with wich I can add a background image to specific pages? If I use any Background plugin, the Background is still White. The Image is only visible if I zoom out (take a look to the attachment).


    Attached files:  004.PNG

  •  201
    David replied

    hey there,

    If you add page background image, you need to change the body background to transparent in Theme Options => Styling : http://prntscr.com/fkjk1b

    then check again.

    Kind Regards,

    David - WPCharming Team