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  Public Ticket #1684809
WPBakery Visual Composer update
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  • kburbank started the conversation

    I have tried as instructed to download the latest version of Construction theme from themeforest. 

    1. Go to http://themeforest.net/downloads and download latest version of the theme ( Installable WordPress file ).
    2. Copy latest version of Visual Composer plugin in latest theme file, in folder : theme_name/inc/plugins/js_composer.zip ... or theme_name/plugins/js_composer.zip
    3. Extract the Visual Composer plugin on your local hard drive.
    4. Connect to your FTP thought FileZilla ( https://filezilla-project.org/download.php?show_all=1 )
    5. Delete old plugins folder then upload the extracted Visual Composer plugin to: wp-content/plugins/. Just replace existing files and folders.
    6. You are done.

    Have tried multiple times, all these steps and the plugin still does not update.

    Please advise,

    Kelly

  •  276
    David replied

    Hello there,

    Please download the latest Visual composer plugin in my attachment file.

    Let me know!

    Attached files:  js_composer.zip

    Kind Regards,

    David - WPCharming Team

  • kburbank replied

    Every time I try to update using the approved method it never works for updating WPBakery Visual Composer.

    Using the file you have listed below actually took the site down - only showing many errors.

    After many attempts got the site back using old files. Please advise

  •  276
    David replied

    Can you send me your site, admin login & cPanel info?

    Kind Regards,

    David - WPCharming Team

  • kburbank replied

    https://www.currentremodeling.com/wp-admin/
    wpcharmingsupport | Sv7h32Ug7tfMf#w)SOM)6oLV

    Don't have access to CPanel

  •  276
    David replied

    Do you have the FTP  or hosting info? Because we can't delete in WP admin.

    Kind Regards,

    David - WPCharming Team